We thank you for your consideration of our graphic and/or web design services. We look forward to working with you, and building an excellent business relationship for years to come. Below an overview of our service terms and conditions can be assessed and reviewed. If you have any questions regarding our terms please contact us, and one of our representatives will be glad to assist you.
Luxe Dope Multimedia considers the design project complete upon receipt of the customer’s signed Approval form or Upon final approval when the final draft has been sent via email. Within 9 business days of receiving your company information and deposit LuxeDope.com – Luxe Dope Multimedia will come up with concepts for your order. Once we have previews ready we will place these concepts on our website server for you to review (24hrs/7days). When we have received your feedback on these designs or concepts we will make any changes that you require (additional charges may be applied).
The client agrees to LuxeDope.com – Luxe Dope Multimedia's definition of acceptable means of supplying data to the company.
The client agrees to allow LuxeDope.com – Luxe Dope Multimedia all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow LuxeDope.com – Luxe Dope Multimedia access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.
Any indication given by LuxeDope.com – Luxe Dope Multimedia of a design project’s duration is to be considered by the customer to be an estimation. LuxeDope.com – Luxe Dope Multimedia cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by LuxeDope.com – Luxe Dope Multimedia for the initial payment or by date confirmed in writing by LuxeDope.com – Luxe Dope Multimedia.
Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.
The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge.
Any design, copywriting, drawing, idea or code created for the customer by LuxeDope.com – Luxe Dope Multimedia, or any of it’s contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of LuxeDope.com – Luxe Dope Multimedia and any of it’s relevant sub-contractors.
By supplying text, images and other data to LuxeDope.com – Luxe Dope Multimedia for inclusion in the customer’s website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
The customer will be provided with an Approval Form and Invoice prior to final publication. A 50% Non Refundable deposit is to be paid in advance to schedule all projects in each client will be provided with a client id after payment has been made. The final 50% payment is to be paid upon completion if the final payment is not paid within 7 days after we complete the project there will be an extra charge of 7% for every week until balance is settled. If you have a payment plan with us, any missed payment or final balance will also incur an additional 7% charge of your total amount outstanding. This will continue to be billed to your account until you have settled your balance.
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, LuxeDope.com | Luxe Dope Multimedia will need formal notification in writing to the company’s email address. The client will then be invoiced for the full quoted cost of the project. The balance of monies due must be paid within 30 days. Please note: any cancellation of service will not be granted a refund for the design service fee. All sales are final and the client agrees to these terms under which they are able to use LuxeDope.com | Luxe Dope Multimedia's unlimited revision policy.